Knowledge Base

Learn about common resale fraud patterns, red flags to watch for, safer alternatives to resale, and what to do if you've been scammed. Consumer protection guidance based on FTC and state attorney general warnings.

Learn about hardship programs available through developers, eligibility requirements, documentation needed, and how to apply. Understand when hardship programs may be available and alternative options if you don't qualify.

Learn how timeshare debt and missed payments affect your credit score, understand the collections process, and know your rights under the Fair Debt Collection Practices Act (FDCPA). Includes guidance on credit reporting and dispute options.

Learn about negotiated settlement options for timeshare exits, when negotiation may be possible, documentation requirements, and communication best practices for working with developers.

Learn what documents to gather, how to organize your case file, and best practices for documenting your timeshare exit process. Includes guidance on certified mail and maintaining proper records.

Learn about developer surrender programs, eligibility requirements, and how to apply. Understand when deed-back programs may be available and what to expect from the process.

Learn about rescission periods (cooling-off periods) for timeshare purchases in different states. Understand how to calculate your rescission window and exercise your cancellation rights.

Learn how to read your timeshare contract, identify important terms, and understand your rights and obligations. This guide helps you navigate contract language and spot critical details.